We collect information you provide directly to us, such as when you create an account, make a purchase, subscribe to our newsletter, or contact us. This includes your name, email address, phone number, shipping address, payment information, and any other information you choose to provide.

We automatically collect certain information about your device and how you interact with our website, including your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits.

We use the information we collect to provide, maintain, and improve our services, process transactions, send you technical notices and support messages, communicate with you about products and services, and personalize your experience.

We may also use your information to send you promotional communications, though you can opt out of these at any time by following the unsubscribe instructions in the emails or contacting us directly.

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share your information with service providers who assist us in operating our website and conducting our business.

We may also disclose your information if required by law, to protect our rights or property, or in connection with a business transfer such as a merger or acquisition.

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

We use SSL encryption for all payment transactions and store sensitive information on secure servers with restricted access.

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Account information is retained until you request deletion or your account is terminated.

Transaction records are maintained for tax and accounting purposes as required byese law, typically for seven years after the transaction date.

You have the right to access, update, or delete your personal information. You can manage your account settings, update your preferences, or request account deletion by contacting us.

You may opt out of promotional communications at any time, though we may still send you transactional messages related to your orders or account.

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookie settings through your browser preferences.

For detailed information about our cookie practices, please refer to our Cookie Policy.

Our website may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

We use trusted payment processors and shipping partners who have their own privacy policies governing the handling of your information.

Your information may be transferred to and processed in countries other than. We ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy.

By using our services, you consent to the transfer of your information to our facilities and service providers worldwide.

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date.

Your continued use of our services after any changes indicates your acceptance of the updated policy.

If you have any questions about this privacy policy or our data practices, please contact us at:

Email: privacy@melvantrail.com
Phone: +81 3-3498-3211
Address: 2-chōme-17 Shibuya, Tokyo 150-0002