By accessing, browsing, or using the Arabica Origin Atlas website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any part of these terms, you must discontinue use of our services immediately.

These terms constitute a legally binding agreement between you and Arabica Origin Atlas, governing your use of our website, products, and services. Your continued use of our services indicates your ongoing acceptance of these terms and any modifications we may make.

Arabica Origin Atlas operates as a specialty coffee distributor, providing curated single origin arabica coffee through our online platform. Our services include retail coffee sales, subscription programs, wholesale distribution, and educational content related to coffee origins and brewing methods.

We source coffee from verified farm partners and work withese specialty roasters to provide traceable, high-quality coffee products. Our platform facilitates the sale and distribution of these products to individual consumers, cafes, restaurants, and other commercial establishments within and select international markets.

Service availability may vary by location, and we reserve the right to modify, suspend, or discontinue any aspect of our services at any time with appropriate notice to affected customers.

Account creation may be required to access certain features of our service, including placing orders, managing subscriptions, and accessing order history. You are solely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

You must provide accurate, current, and complete information during registration and promptly update this information to maintain its accuracy. You must be at least 18 years of age or the age of majority in your jurisdiction to create an account and enter into this agreement.

You agree to notify us immediately of any unauthorized use of your account or any other breach of security. We are not liable for any loss or damage arising from your failure to comply with these security obligations.

All orders are subject to acceptance, product availability, and credit verification. We reserve the right to refuse, cancel, or limit orders at our sole discretion, including orders that appear fraudulent, violate these terms, or exceed reasonable quantity limits.

Prices displayed on our website are inese Yen unless otherwise specified and are subject to change without prior notice. However, orders already confirmed will honor the price displayed at the time of purchase confirmation.

Payment must be made in full at the time of order placement. We accept major credit cards, bank transfers, and other payment methods as displayed during checkout. All payment processing is conducted through secure, encrypted connections using industry-standard security protocols.

In the event of payment failure or dispute, we may suspend or cancel your order and reserve the right to pursue collection of any outstanding amounts through appropriate legal channels.

We provide shipping services within and to select international destinations as specified on our website. Shipping costs, delivery timeframes, and available shipping methods vary by destination and are calculated during the checkout process.

Delivery times are estimates only and may be affected by factors beyond our control, including but not limited to weather conditions, customs processing, carrier delays, and force majeure events. We are not liable for delays or damages resulting from such circumstances.

Risk of loss and title to products transfer to you upon delivery to the designated shipping carrier. We strongly recommend purchasing shipping insurance for valuable orders. Claims for damaged or lost shipments must be filed with the carrier and reported to us within 48 hours of discovery.

You are responsible for providing accurate shipping information. Additional charges may apply for address corrections, delivery attempts to incorrect addresses, or special delivery requirements.

Our subscription services operate on a recurring billing model according to your selected billing cycle (monthly, quarterly, or annually). By enrolling in a subscription, you authorize us to charge your designated payment method automatically for each billing period.

Subscription fees are charged in advance and are generally non-refundable, except as required by applicable law or as specified in our refund policy. You may cancel your subscription at any time through your account settings or by contacting our customer service team.

Cancellations take effect at the end of the current billing period, and you will continue to receive subscription benefits until that time. Changes to subscription plans, including upgrades or downgrades, take effect at the beginning of the next billing cycle.

We reserve the right to modify subscription terms, pricing, or offerings with at least 30 days' notice to active subscribers. Continued use of subscription services after such changes constitutes acceptance of the modified terms.

Due to the perishable nature of coffee products and food safety considerations, we maintain a limited return policy. Returns are generally not accepted unless products are defective, damaged during shipping, or significantly different from their description.

Claims for defective or damaged products must be reported within 7 days of delivery, accompanied by photographic evidence and a detailed description of the issue. We reserve the right to request return of the product for inspection before processing any refund or replacement.

Approved refunds will be processed within 5-10 business days and credited to the original payment method. We may, at our discretion, offer store credit, replacement products, or partial refunds based on the specific circumstances of each case.

Shipping costs are non-refundable unless the return is due to our error. Customers are responsible for return shipping costs unless otherwise specified by our customer service team.

All content displayed on our website, including but not limited to text, graphics, logos, images, photographs, audio clips, video content, software, and design elements, is the exclusive property of Arabica Origin Atlas or its licensors and is protected byese and international copyright, trademark, and other intellectual property laws.

You are granted a limited, non-exclusive, non-transferable license to access and use our website content for personal, non-commercial purposes only. You may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit any of our content without express written permission.

The Arabica Origin Atlas name, logo, and all related marks are trademarks of our company. Unauthorized use of our trademarks is strictly prohibited and may result in legal action.

If you believe that any content on our website infringes your intellectual property rights, please contact us immediately with detailed information about the alleged infringement.

You agree to use our services only for lawful purposes and in accordance with these terms. Prohibited activities include, but are not limited to: attempting to gain unauthorized access to our systems, transmitting viruses or malicious code, engaging in fraudulent activities, harassing other users, or violating any applicable laws or regulations.

You may not use our services to transmit, distribute, or store material that is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, or otherwise objectionable. Commercial use of our services without authorization is strictly prohibited.

We reserve the right to monitor user activity, investigate violations, and take appropriate action, including account suspension or termination, removal of content, and cooperation with law enforcement authorities.

Violation of these terms may result in immediate termination of your account and legal action to recover damages and obtain injunctive relief.

Your privacy and the security of your personal information are of paramount importance to us. Our collection, use, storage, and protection of personal information are governed by our comprehensive Privacy Policy, which is incorporated into these terms by reference and forms an integral part of this agreement.

By using our services, you acknowledge that you have read and understood our Privacy Policy and consent to the collection, processing, and use of your information as described therein. This includes information collected through cookies, analytics tools, and other tracking technologies.

We implement industry-standard security measures to protect your personal and financial information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

You have certain rights regarding your personal information, including the right to access, correct, or delete your data, as outlined in our Privacy Policy and applicable data protection laws.

Our services and products are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. We disclaim all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, non-infringement, and course of performance.

We do not warrant that our services will be uninterrupted, error-free, or completely secure, or that defects will be corrected. We make no warranties about the accuracy, completeness, or reliability of any content or information provided through our services.

While we strive to provide accurate product descriptions and information, we do not guarantee that product descriptions, pricing, or other content is accurate, complete, reliable, current, or error-free.

Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you. In such cases, our warranties are limited to the minimum extent permitted by applicable law.

To the maximum extent permitted by applicable law, Arabica Origin Atlas, its officers, directors, employees, agents, suppliers, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses.

Our total liability to you for all claims arising from or related to our services shall not exceed the amount you paid to us for the specific product or service that gave rise to the claim during the twelve (12) months preceding the claim.

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, labor disputes, or government actions.

Some jurisdictions do not allow the limitation or exclusion of liability for incidental or consequential damages, so the above limitations may not apply to you. In such cases, our liability is limited to the maximum extent permitted by law.

You agree to defend, indemnify, and hold harmless Arabica Origin Atlas, its officers, directors, employees, agents, suppliers, and affiliates from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses (including reasonable attorney's fees) arising from or related to your use of our services, violation of these terms, or infringement of any third-party rights.

This indemnification obligation includes, but is not limited to, claims arising from your content submissions, your conduct on our platform, your violation of any law or regulation, or your violation of the rights of any third party.

We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, in which case you agree to cooperate with our defense of such claim.

These Terms of Service and any disputes arising from or related to your use of our services shall be governed by and construed in accordance with the laws of, without regard to conflict of law principles.

Any legal action or proceeding arising from or related to these terms or your use of our services shall be brought exclusively in the courts of Tokyo, and you hereby consent to the personal jurisdiction and venue of such courts.

Before initiating any formal legal proceedings, both parties agree to attempt to resolve disputes through good faith negotiations. If such negotiations fail, disputes may be resolved through binding arbitration in Tokyo, administered by the Commercial Arbitration Association, except where prohibited by applicable law.

You waive any right to participate in class action lawsuits or class-wide arbitration against us, except where such waiver is prohibited by applicable law.

We reserve the right to modify, update, or revise these Terms of Service at any time at our sole discretion. Changes may be necessary due to legal requirements, business needs, or service improvements.

When we make material changes to these terms, we will provide notice through our website, email notification to registered users, or other appropriate means. Changes will become effective immediately upon posting unless otherwise specified.

Your continued use of our services after the effective date of any changes constitutes your acceptance of the modified terms. If you do not agree to the changes, you must discontinue use of our services.

We encourage you to review these terms periodically to stay informed of any updates. The date of the most recent revision will be indicated at the top of this document.

If any provision of these Terms of Service is deemed invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid and enforceable, or if such modification is not possible, the provision shall be severed from these terms.

The invalidity or unenforceability of any provision shall not affect the validity or enforceability of the remaining provisions, which shall continue in full force and effect.

These Terms of Service, together with our Privacy Policy and any other legal notices published on our website, constitute the entire agreement between you and Arabica Origin Atlas regarding your use of our services and supersede all prior or contemporaneous communications and proposals.

No waiver of any term or condition shall be deemed a further or continuing waiver of such term or any other term, and our failure to assert any right or provision under these terms shall not constitute a waiver of such right or provision.

For questions, concerns, or legal matters related to these Terms of Service, please contact us using the following information:

Email: legal@melvantrail.com
Phone: +81 3-3498-3211
Mailing Address: Arabica Origin Atlas Legal Department
2-chōme-17 Shibuya, Tokyo 150-0002

All legal notices and communications must be in writing and will be deemed delivered when received at the above address or email. We may also communicate with you through your registered account email address for matters related to these terms.